Conflict Management in Teams
Read Time: 2 mins
Address team conflicts and recover lost productivity
As a leader, you’re aware that workplace conflict is not only uncomfortable but also costly and unproductive. How do you manage conflict resolution so everyone can return to work efficiently and productively? Our methods instruct teams on the correct way to halt conflict in its track.
Disagreement can be productive
Managing conflict isn’t about tolerating it but foreseeing, preventing, and resolving it. Conflict is a disagreement that feels like an assault on personal values, whereas opposition is an objective disagreement that leads to wiser decisions.
Diverse Ideas
Diverse ideas enable teams to view all aspects of a problem. Without constructive opposition, teams fail to innovate or address major challenges. However, when disagreements become personal, they can disrupt projects and ruin relationships if not dealt with promptly. This is why understanding conflict management in teams is critical.
Relationship Intelligence (RQ) equips teams to appreciate diversity, manage conflict, and overcome hurdles, resulting in smarter, more effective decision-making.
Conflict can be costly
Not addressing conflict can be expensive. Our conflict management solution offers teams a feeling of relief. RQ helps teams identify when disagreements are beneficial, clear up misunderstandings when they worsen, and prevent conflicts from hindering productivity
You’ll learn how to:
- Identify the underlying causes of conflict within your organisation
- Enable teams to recognise early signs of conflict and resolve them
- Encourage constructive disagreement and a variety of viewpoints
- Return everyone to a productive state
Conflict follows a pattern
Individuals feel conflicted when something important to them seems wrong. Their response is an effort to correct this. Everyone experiences conflict in three stages, a combination of Accommodate, Assert and Analyse. The sequence is influenced by personality. If the initial approach fails, individuals will resort to their second and then third strategies. This progression is known as a conflict sequence.
Conflict shows up differently for each person
Through the SDI 2.0 assessment, we assess and illustrate your conflict response and guide you on how to navigate out of it effectively.
Conflict Management solutions for your team
Skill and Will trains teams to reduce conflict and encourage constructive disagreement by highlighting the varied conflict styles of individuals.
This conflict management solution is tailored for the virtual environment, encompassing assessments, training, and the Core Strengths Platform. Organisations can provide tools for their people to manage conflict and foster a positive culture. Our services enable each team member to recognise, resolve, and even pre-empt conflict.
Enable your staff to manage conflict and avoid future disputes through our comprehensive team building workshops.
